Foodi's Privacy Policy

Foodi Nutrition is directed and managed by Emma Townsin, a registered dietitian in the UK with the Health and Care Professions Council (HCPC). Emma and Foodi Nutrition are committed to protecting the privacy of clients, website visitors and email subscribers. Below you will find information on how data is collected and treated.

 

Visitors to the website

When someone visits foodinutrition.co.uk, Google Analytics collects and records information related to visitor behaviour patterns. No identifiable data is collected or used in this process by Foodi Nutrition, nor is it requested to be collected or used by Google. For further information regarding Google Analytics and how Google protects your data and remains compliant with General Data Protection Regulation (GDPR) laws, please see Google’s privacy policy.

If personal information is collected for any purpose, the reason for collection and use will be made clear at the time. You have a right to refuse collection of your personal information.

 

Contacting Foodi

Completing a Foodi online contact form requires the submission of your name and email address. This information is used for the purpose of communication with you as required. We may ask to use your information for e-newsletter registration or to send you occasional marketing material. You can opt out at any time by emailing us.

We use G Suite for our email services. It is GDPR compliant and encrypted to ensure maximum security of your personal information. For more information, please see G Suite's privacy policy.

 

Newsletter services

Foodi Nutrition offers a voluntary e-newsletter service which will collect personal information such as your name and email address. Personal information will only be used to send information you have requested or to request further information from you if required. Personal information will never be shared with a third party nor will Foodi share, trade or rent email lists with any third party.

Foodi Nutrition's e-newsletter is provided by Wix. Further details of Wix's privacy policy can be found here.

 

Storage of visitor data

Foodi Nutrition is hosted on the Wix platform, which allows Foodi Nutrition to share and advertise our services to you. Your data may be stored through Wix databases. More information about Wix’s privacy policy can be found at Wix.

Links to Other Websites

Websites hyperlinked within foodinutrition.co.uk are not covered by this policy. For privacy information of such websites, please seek their individual privacy policies.

 

Access to your Personal Information

You are entitled to request access to your personal information that we hold, or withdraw consent to us holding your personal information, at any time. Please email emma@foodinutrition.co.uk for more information.

 

Cookies

Cookies help track your online activity and are generally used to retain user preferences and provide anonymous data to third party applications such as Google Analytics. If you wish to disable cookies from foodinutrition.co.uk or other websites, you can learn more from the pop-up that appears once you access foodinutrition.co.uk.

 

 

Private Patients and online courses

Foodi Nutrition complies to strict data protection standards for all clients who take part in Foodi Nutrition's services or free programmes. Foodi uses a telehealth platform called Healthie for all nutrition services offered. Healthie complies with strict data and privacy protection policies including GDPR. Details of Healthie's privacy policy can be found here

 

Personal information

As a registered dietitian, Emma Townsin (HCPC: DT28209) is bound by legal and professional responsibilities of the Health and Care Professions Council (HCPC) to protect your privacy at all times. Your private information will be accessed only by a registered healthcare provider at Foodi Nutrition who is providing you care. It will not be accessible to non- healthcare staff. Personal information will not be shared with third party health professionals without your prior consent, unless required by law.

At times, it may be helpful to collect or share information with your GP or other healthcare provider. If this is advised, it will only be undertaken with your prior consent using a GDPR-compliant, encrypted email service. On booking into a programme with Foodi, you will be asked to read and sign a detailed document outlining how and why we may use client’s personal information.

 

Information collected from private clients

If you sign up to Foodi Nutrition's services, we will require certain private and confidential information in order to offer a safe and effective healthcare service. This includes collecting medical history such as diagnoses, symptoms and any medications you are taking, and lifestyle information such as your work, travel, sleeping and eating habits.

 

After signing up to a service you will be required to sign an online form requesting your permission to collect and use personal information. If you sign up but do not agree to the use of this information, you can be given a full refund. Your personal information will be retained in privacy after you have completed the service or opted out for as long as legally required.

 

How is your information kept private?

Foodi Nutrition uses the platform Healthie to schedule appointments, process payments, provide telehealth services, as well as store and record your personal information. Healthie is compliant with the GDPR and the Health Insurance Portability and Accountability Act (HIPPA). All your information is encrypted and password protected. For further details about Healthie's compliance with GDPR and HIPAA, see Healthie’s full privacy policy.

Information stored within Healthie will never be downloaded to any personal or business computer or any other device without your permission. Healthie is password protected and encrypted. Any correspondence while using Foodi Nutrition's services will take place via Healthie's platform to ensure your personal information remains secure.

 

How is your payment information kept secure?

Payments are made through a secure online payment processing system called Stripe, provided through Healthie, which links directly to Foodi Nutrition's account. Your payment information will not be shared with Foodi Nutrition directly. Stripe's privacy policy can be found at Stripe.


 

Updates to this Privacy Policy

This policy will be reviewed and updated as required if new services are added. It was last updated October 2019.

 

For further information, please email emma@foodinutrition.co.uk

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